Privacy Policy
GoDeliver ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the GoDeliver mobile application and related services.
By using GoDeliver, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Mobile number
- Email address
- Delivery addresses
- Profile information
Device Information
- Device model
- Operating system
- App version
- Device identifiers
- IP address
Location Information
With your permission, GoDeliver may access your device's location to provide delivery-related services and improve the user experience.
Usage Information
We may collect information about how you use the app, including:
- App interactions
- Orders and delivery activity
- Feature usage
- Error and crash reports
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide delivery services
- Process orders
- Verify your identity
- Improve our services
- Respond to customer support requests
- Send important service notifications
- Prevent fraud and enhance security
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information only with:
- Delivery partners when required to complete deliveries
- Service providers that help operate our platform
- Government or legal authorities when required by law
- Payment providers (if applicable) for transaction processing
4. Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no internet transmission or storage system is completely secure.
5. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Meet legal and regulatory requirements
- Resolve disputes
- Prevent fraud
- Enforce our agreements
6. Account Deletion
You may request deletion of your GoDeliver account and associated personal data at any time by sending an email from your registered email address.
Deletion Instructions:
Send an email to hi@momorita.com with the subject "Delete My GoDeliver Account". Please include your registered mobile number for verification.
Once verified, eligible personal data will be permanently deleted. Certain information may be retained where required by applicable law or for fraud prevention and security purposes.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Withdraw permissions such as location access
- Contact us regarding your privacy concerns
8. Children's Privacy
GoDeliver is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Third-Party Services
Our app may use third-party services such as analytics, cloud hosting, mapping, notifications, or payment providers. These services have their own privacy policies governing their use of your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of GoDeliver after changes are published constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
GoDeliver
Email: hi@momorita.com